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 Customer service
servizio clienti tel.: 08043730893
 Post sale support

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Information request form

 
 
 
 
PRICE LIST
ASK BY EMAIL !
   

To order our products, contact us:

  • 1. By phone, customer service is available at the following numbers:
  • - +39 (italy international prefix) 080 43730893 - 080 3026530, or using Whatsapp: 3457502269 (every day H24);
  • - +39 02 00696593 (Branch Office Milano . From monday to fridayì, H 9-18);
  • - +39 06 42272299 (Branch Office Milano . From monday to fridayì, H 9-18);
  • 2. In our shops located in Santeramo in Colle (Bari) - Italy, or our branch office in Milan - Italy (exclusively by appointment);
  • 3. Filling in our online form under each products;
  • 4. Via email at service@endoacustica.com;
  • 5. Through the services of instant chat shown on the pages of the site or through Skype (nome: endoacustica europe).
WARNING! In order to keep the privacy of our clients, meetings are arranged by apointment agreed by telephone or by email

Don't hesitate to contact us for any information, doubt or curiosity.

The products' delivery date will be as soon as possible. Regarding to customized products the delivery will be agreed with the customer.
In case of order, don't forget to insert in your messages the following data for invoicing:
- First name, Surname and/or Company name inclusive of VAT number in case of invoice request
- Address of delivery and/or invoicing 
- Telephone number 
- Product code 
- Product description 
- Quantity


Order or request information about our products and services:

Url:
Name*:
E-mail*:
Telephone:
Product Code:
Requests*:

I have read and I'm agree to the Privacy Policy *
I wish to receive newsletters about promotions and proposals in progress


 

INFORMATON ON PROCESSING OF PERSONAL DATA
(According to the Article 13 of 2016/679/UE General Data Protection Regulation)

User personal data are collected and processed by Endoacustica Europe S.r.l., which is the controller, whilst respecting the principles of personal data protection set out in Regulation of GDPR 2016/679.

PROCESSING METHOD AND AIMS OF DATA

We inform you that your data will be processed with the support of the following means:

1. Web site
2. Mixed mode (elettronic and paper)

and with the aim of:

  • Compliance with legal obligation connected to trade relations;
  • Compliance of tax liabilities and accounting obligations;
  • Providers' management (contracts, orders, deliveries, invoices);
  • Account management (contracts, orders, shipments and invoices);
  • Processing, printing, invoice bagging and shipping.

Unless specifically deny by the data subject, user data will be processed for the following aims as well:

  • sending of business proposal and/or commercial communications by using email, SMS or fax, from Endoacustica Europe S.r.l. or partner companies;
  • markert research and statistics, references for advertising (by press, radio, TV, internet, ecc.), preferences for products.

LEGAL BASIS

The provide of data is mandatory for all aspects with regard to legal and contractual obligations, thus any deny to supply data in whole or in part may give rise to the impossibility of providing the services requested.

Endoacustica Europe S.r.l. collects data from users upon receipt of their explicit consent, i.e. by means of the approval of this Policy Privacy and the methods and purposes here described.

TARGET GROUPS

Without prejudice to communications carried out in fulfillment of legal and contractual obligations, all collected and processed data may be communicated exclusively for the above mentioned purposes to the following recipients:

  • Supervisory and control authorities;
  • Advisors and liberal professionals also in associate form;
  • External bodies;
  • In-house officers;
  • Customers and users;
  • Companies and firms.

RETENTION PERIOD

The mandatory data for contractual and accounting purposes are kept for the time necessary to carry out the commercial and accounting relationship.

The data of those who do not buy or use products/services, even if they have had a previous contact with company representatives, will be immediately deleted or processed anonymously, where their conservation is not otherwise justified, unless the informed consent of the interested parties, concerning a subsequent commercial promotion or market research activity, has been validly acquired.

All data will be processed for as long as necessary to the outstanding commercial relationship as well as for the next ten years from the date of their acquisition.

RIGHTS OF THE DATA SUBJECT

Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the interested party can, in accordance with the procedures and within the limits established by current legislation, exercise the following rights i.e. to:

  • request confirmation of the existing personal data concerning him/her (right of access);
  • know data origins;
  • receive intelligible communication of data;
  • get information about the logic, the methods and the purposes of the processing;
  • request their updating, rectification, integration, cancellation, turning them into an anonymous form, blocking of those processed data which are in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
  • receive the data provided to the controller, in the case of consent-based processing, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
  • the right to lodge a complaint with the Supervisory Authority.

The data controller of your personal data is Silvana Labarile.

 

For terms and conditions in case of purchase and withdrawal right click here!

 

WARNINGS
The improper use of some products in our catalog violate national laws on confidentiality of privacy and communications interception. Endoacustica Europe doesn't assume any responsibility for illegal use of such equipment. The trade marks reproduced in this website are property of the companies that prohibits the reproduction of the same.

 
 
 

Disclaimer: The customer is responsible for the knowledge of the laws that rule the use of these devices in his country.
ENDOACUSTICA DECLINES ANY RESPONSIBILITY FOR ILLEGAL USE OF THESE DEVICES.

Copyright © 2001-2018 Endoacustica Europe s.r.l. All rights reserved
Central Office: Via Umberto Terracini, 47 - 70029 Santeramo in Colle (BARI) ITALY - tel. +39 080 3026530 - tel. +39 080 43730893 - fax +39 080 40731187 - Whatsapp: 3457502269
Branch Office Milan: Via Roberto Lepetit, 8/10 - 20124 Milan tel. +39 02 00696593 - fax +39 02 00696301 - WhatsApp 3457502269
Branch Office Rome: Via Antonio Salandra, 18 - 00187 Rome tel. +39 06 42272299 - WhatsApp 3457502269
Skype: endoacustica | V.A.T. IT06836020724